Effective Date: 01-10-2026
Welcome to GainStrong Nutrition. GainStrong Nutrition is a brand operated by GainStrong Nutrition, having its registered office at 38, 2nd Main Rd, Ashwini Layout, Ejipura, Bengaluru, Karnataka 560047.
These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website.
1. Eligibility
By using this website, you confirm that:
* You are at least 18 years of age, or you are using the website under the supervision of a parent or legal guardian.The information you provide during account creation or checkout is accurate, complete, and up to date.You will use this website solely for lawful purposes.
2. Products, Information & FSSAI Compliance
We strive to ensure that all product descriptions, images, nutritional information, and pricing displayed on our website are accurate. However:
* Product images are for illustration purposes only. Actual packaging, labels, or containers may vary slightly.Nutritional values and ingredients are subject to manufacturing updates and regulatory updates.All products are manufactured, packed, and sold in compliance with applicable food safety regulations in India, including all requirements prescribed by the Food Safety and Standards Authority of India (FSSAI).We reserve the right to correct any errors, inaccuracies, or omissions without prior notice. All products are subject to availability, and we reserve the right to discontinue, modify, or limit the availability of any product without prior notice.
3. Orders & Acceptance
Placing an order on our website does not guarantee automatic acceptance. GainStrong Nutrition reserves the right to:
* Accept or decline any order at our sole discretion.Cancel any order if fraudulent activity, duplicate profiles, or pricing errors are suspected.Limit quantities purchased per customer or per delivery address where necessary.If an order is cancelled by us after payment has been received, the applicable refund will be processed in accordance with our Refund, Replacement & Cancellation Policy.
4. Pricing & Payments
* All prices displayed on the website are in Indian Rupees (INR).Prices displayed on the website shall clearly indicate whether they include applicable taxes, as required under applicable laws.We reserve the right to revise product prices at any time without prior notice.Payments are securely processed through trusted third-party payment gateways. GainStrong Nutrition does not store your complete payment card or netbanking details.
5. Shipping & Delivery
* Shipping timelines, delivery estimates, and area serviceability are governed entirely by our Shipping Policy.While we strive to dispatch all orders promptly, final delivery timelines may vary due to courier partner operations, weather conditions, public holidays, or other circumstances completely beyond our reasonable control.
6. Returns, Replacements & Refunds
* Returns, replacements, cancellations, and refunds are governed by our dedicated Refund, Replacement & Cancellation Policy. By placing an order, you acknowledge that you have read, understood, and accepted that policy.Due to the delicate nature of food and nutritional supplements, opened or used products are not eligible for return or replacement unless the product arrived physically damaged, defective, expired, or incorrectly delivered.
7. Intellectual Property
All content available on this website, including but not limited to the GainStrong Nutrition name, logo, product branding elements, packaging designs, images, graphics, text, website layout design, and educational content, is the exclusive intellectual property of GainStrong Nutrition unless otherwise stated. No content may be copied, reproduced, distributed, modified, or used without prior written permission from GainStrong Nutrition.
8. User Responsibilities & Restrictions
You agree that you will not:
* Use the website or its contents for any unlawful purpose.Attempt to gain unauthorized backend access to our servers or customer systems.Interfere with the functionality, coding, layout, or security parameters of the website.Upload malicious software, viruses, malware, or harmful tracking code.Misuse customer reviews, communication channels, or any live website chat features.GainStrong Nutrition reserves the right to immediately suspend or permanently restrict access to users who violate these Terms, engage in fraudulent activities, misuse the platform, or attempt to compromise the security or integrity of our services.
9. Health & Performance Disclaimer
* Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any medical condition or disease.Individual fitness and health results may vary depending on diet, exercise, lifestyle, existing health conditions, genetics, and consistency of use.The information provided on this website is for educational purposes only and must not be considered a substitute for professional medical advice.Customers with existing medical conditions, known allergies, or those who are pregnant, nursing, or taking prescribed medication should consult a qualified healthcare professional before consuming any dietary supplement.
10. Limitation of Liability
To the maximum extent permitted by applicable law, GainStrong Nutrition shall not be liable for:
* Indirect, incidental, or consequential financial losses.Delays or delivery failures caused entirely by courier or third-party logistics partners.Website interruptions, server downtime, or technical issues beyond our reasonable control.Misuse or improper consumption of our products.Losses or delivery failures resulting from incorrect information (such as wrong shipping addresses or invalid contact numbers) provided by customers during checkout.However, nothing in these Terms excludes or limits liability arising from fraud, gross negligence, or legal obligations that cannot be excluded under applicable Indian consumer protection laws.
11. Changes to These Terms
* GainStrong Nutrition reserves the right to update, revise, or modify these Terms at any time.Any revisions shall become effective immediately upon publication on this page. We encourage customers to review these Terms periodically to stay informed of updates.
12. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms or purchases made on the platform shall be subject to the exclusive jurisdiction of the competent courts of Bangalore, India.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
GainStrong Nutrition
📧 Email: [email protected]
📞 Phone: 6363044964
⏰ Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST
Booth No : 234, 38, 1st Floor, Ashwini Layout, 2nd main, Egipura, Bangalore - 560047
Customer Care Number : 6363044964