Effective Date: 01-10-2026
Welcome to GainStrong Nutrition.
This Shipping Policy explains the terms and conditions related to the shipping and delivery of products purchased through the GainStrong Nutrition website.
GainStrong Nutrition is committed to providing a smooth, reliable, and transparent delivery experience for our customers.
1. Order Processing Time
All orders placed through the GainStrong Nutrition website are processed after successful payment confirmation.
* Orders are generally processed within 1–3 business days after successful payment confirmation, subject to order verification and operational requirements.
* Orders placed on weekends, public holidays, or during promotional periods may require additional processing time.
* Once the order has been dispatched, customers will receive shipment tracking details through the registered email address or mobile number provided during checkout.
2. Shipping & Delivery Timeline
Delivery timelines may vary depending on the customer's location, courier availability, and other operational factors.
Estimated delivery timelines may range between 3–10 business days depending on the delivery location and courier serviceability.
Delivery timelines are estimates and may vary due to circumstances beyond GainStrong Nutrition's reasonable control, including courier delays, weather conditions, public holidays, natural events, or transportation disruptions.
3. Shipping Charges
* Applicable shipping charges, if any, will be displayed clearly during checkout before payment confirmation.
* Any applicable shipping charges will be communicated before order confirmation.
* GainStrong Nutrition reserves the right to modify shipping charges or introduce promotional shipping offers at its discretion.
4. Order Tracking
Once your order has been dispatched:
* Tracking details will be shared through the registered contact information provided during checkout.
* Customers can use the tracking details to monitor shipment progress.
Tracking updates may take some time to reflect after the shipment has been handed over to the courier partner.
5. Delivery Address Responsibility
Customers are responsible for providing accurate and complete delivery information, including:
* Full name
* Complete shipping address
* PIN code
* Valid mobile number
GainStrong Nutrition shall not be responsible for delays, failed deliveries, or additional charges caused due to incorrect or incomplete information provided by customers.
6. Failed Delivery Attempts
Courier partners may attempt delivery multiple times depending on their operational policies.
If delivery fails due to reasons including:
* Customer unavailable at the delivery location
* Incorrect address or contact details
* Customer refusing to accept the shipment
additional actions or charges may apply depending on the circumstances.
7. Damaged, Missing, or Incorrect Products
Customers are advised to check the package condition at the time of delivery.
In case of receiving:
* Physically damaged packaging
* Missing products
* Incorrect products
customers should contact GainStrong Nutrition customer support within 48 hours of delivery with:
* Order details
* Images/videos of the package and product condition
* Relevant supporting information
Our team will review the request and provide appropriate assistance, which may include replacement, refund, or other resolution as applicable, in accordance with our Refund, Replacement & Cancellation Policy.
Failure to report such issues within the specified period may affect the ability to process replacement or refund requests.
8. Shipping Restrictions
Currently, GainStrong Nutrition ships products only within India.
Shipping availability may depend on courier serviceability for the provided PIN code.
9. Delays Beyond Our Control
While GainStrong Nutrition strives to ensure timely delivery, delays may occur due to factors beyond our control, including:
* Courier partner delays
* Weather conditions
* Public holidays
* Government restrictions
* Transportation issues
* Natural events
Such delays shall not be considered a failure of service by GainStrong Nutrition.
10. Contact Us
For any shipping-related queries, please contact us:
GainStrong Nutrition
📧 Email: [email protected]
📞 Phone: 6363044964
⏰ Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST
Shipping Policy
Effective Date: 10 September 2026
Welcome to GainStrong Nutrition.
This Shipping Policy explains the terms and conditions related to the shipping and delivery of products purchased through the GainStrong Nutrition website.
GainStrong Nutrition is committed to providing a smooth, reliable, and transparent delivery experience for our customers.